Question 1

What is UGC Factory?

Accepted Answer

We're a leading UGC agency and creative agency focused on delivering UGC video ads that convert. As a top content creation agency, we've produced 50,000+ UGC ads, worked with some of the top brands in DTC, and taken numerous brands from 0 to 7 figures. We develop a custom UGC advertising strategy, select quality UGC creators, edit the videos, and deliver you new UGC content weekly. All you need to do is ship product! Our team consists of top video editors, creative directors, and UGC creators who deliver high-performing UGC video ads like clockwork!

Question 2

What does a UGC agency do?

Accepted Answer

A UGC agency sources creators, writes scripts and hooks, manages filming, and edits the footage into ads built for paid social. A good one also reads your ad account to decide what to make next, so every batch of creative is aimed at lowering CPA, not just filling a content calendar.

Question 3

How much does a UGC agency cost?

Accepted Answer

It depends on volume, number of creators, and whether strategy and editing are included. Marketplaces charge per video and leave strategy to you. Agencies like UGC Factory run on a monthly retainer that covers creators, scripting, editing, and licensing. Book a strategy call and we will scope a plan to your ad spend.

Question 4

UGC agency vs. UGC marketplace: which is better?

Accepted Answer

Marketplaces are cheaper per video but you do the creative strategy, creator vetting, and editing yourself, and quality is hit or miss. An agency gives you a vetted creator roster, done-for-you strategy, and consistent output. If your team is small and your ad spend is growing, an agency usually costs less per winning ad.

Question 5

What makes your UGC content agency different from other UGC agencies?

Accepted Answer

As a specialized UGC content agency, we combine the expertise of a creative agency with the authenticity of user generated content. Our UGC services include custom strategy development, creator selection, video editing, and performance optimization. Unlike other UGC agencies, we gather comprehensive information during onboarding to understand your marketing objectives, target personas and brand. For our "Performance Ad Creative" package, we offer clients the ability to provide edits and feedback based on 1) creative brief + 2) selected UGC creators before moving forward.

Question 6

What is the timeline for delivering UGC video ads?

Accepted Answer

Our UGC content production turnaround time for 24 UGC creatives is 3-4 weeks, mostly depending on need for revision. Your UGC video ads will be delivered to your inbox as soon as they're ready!

Question 7

Is your UGC content editing in-house?

Accepted Answer

Yes, we have a team of amazing video editors specializing in UGC content, all direct-response trained and based in the United States. Our in-house editing ensures consistent quality across all UGC creatives.

Question 8

How are your UGC services so affordable compared to other content creation agencies?

Accepted Answer

We believe that UGC content creation can be systematized. With the right process, systems and people in place, we can streamline UGC video creation to make more time for the creative process while maintaining the quality you'd expect from a top creative agency 🙏

Performance UGC agency for DTC brands

THE UNFAIR ADVANTAGE USED BY TOP 1% DTC BRANDS

We created 50,000+ UGC ads that resulted in $100+ million in sales

Recent work

THE PROOF IS IN THE NUMBERS

Beacon40

Pawtronic

Goose Creek Candles

Uplift Desk

Beacon40

DON'T TAKE OUR WORD FOR IT

Dave McDermand

Michael Johnson

Linnea Schuessler

David Carreno

Colin Hatzmann

Kimberly Lam

Joe Caiola

Kevin Cohen

Alyson Deutsch

Dave McDermand

Michael Johnson

Linnea Schuessler

David Carreno

Colin Hatzmann

Kimberly Lam

Joe Caiola

Kevin Cohen

Alyson Deutsch

WHY CHOOSE US OVER
MARKETPLACES

Frequently Asked Questions

LATEST CONTENT FROMOUR EXPERTS

Commission Creators Are a Sales Team. Treat Them Like One.

How to Pay UGC Creators: % of Ad Spend vs. % of Sales vs. CPA

The Day-60 Cliff: Why Creator Commission Programs Stall

Performance UGC agency for DTC brands

THE UNFAIR ADVANTAGE USED BY TOP 1% DTC BRANDS

We created 50,000+ UGC ads that resulted in $100+ million in sales

Recent work

THE PROOF IS IN THE NUMBERS

Beacon40

Pawtronic

Goose Creek Candles

Uplift Desk

Beacon40

DON'T TAKE OUR WORD FOR IT

Dave McDermand

Michael Johnson

Linnea Schuessler

David Carreno

Colin Hatzmann

Kimberly Lam

Joe Caiola

Kevin Cohen

Alyson Deutsch

Dave McDermand

Michael Johnson

Linnea Schuessler

David Carreno

Colin Hatzmann

Kimberly Lam

Joe Caiola

Kevin Cohen

Alyson Deutsch

WHY CHOOSE US OVERMARKETPLACES

Frequently Asked Questions

What is UGC Factory?

What does a UGC agency do?

How much does a UGC agency cost?

UGC agency vs. UGC marketplace: which is better?

What makes your UGC content agency different from other UGC agencies?

What is the timeline for delivering UGC video ads?

Is your UGC content editing in-house?

How are your UGC services so affordable compared to other content creation agencies?

LATEST CONTENT FROMOUR EXPERTS

Commission Creators Are a Sales Team. Treat Them Like One.

How to Pay UGC Creators: % of Ad Spend vs. % of Sales vs. CPA

The Day-60 Cliff: Why Creator Commission Programs Stall

WHY CHOOSE US OVER
MARKETPLACES